Fees and Cancellations


If you decide to go ahead with the initial assessment and you are self-funding then the fee will need to be paid before the appointment.  This is usually done via BACs transfer and a PDF invoice will be emailed to you.  Follow up appointments can then either be paid on the day of the appointment, or some people prefer to pay for several sessions at once.


I am currently registered with Aviva and WPA.  I will be happy to discuss registering with your insurance company, so please let me know at the initial consultation and we can discuss the best way forward.  Medical Insurers have different criteria and different procedures for deciding whether they will pay for your psychological treatment and for how many sessions. Payment will also depend on the level of cover of your insurance contract and you may have an excess to pay.


If you need to change or cancel an appointment at least 48 hours’ notice is required. Cancellations with less than 48 hours’ notice will be charged in full. I appreciate there are valid reasons why appointments may be cancelled at short notice, however, the cancellation incurs a cost to me in terms of room fees already paid and does not allow sufficient time to book in another client. Non-attended appointments will also be charged at the full price. 
 If I have to cancel an appointment and a fee has already been paid then you will be entitled to either a full refund or we can reschedule the appointment.

Terms and conditions

A document containing all of my terms and conditions will be sent out before the initial assessment and a signed copy will be collected.  

Jonathan Gibbins Jonathan Gibbins